How do I borrow an item that is checked out to someone else?
If an item isn't available, you can request that it be held for you through the online catalog. You can also request it by contacting your library. You will be notified by email or phone when the item...
View ArticleCan materials from another Cumberland County library be sent to my local...
If you need something that is at another Cumberland County library, you can request that it be held for you through the online catalog. You can also request it by contacting your library. When it's...
View ArticleIs there a limit on how many items I can request online at one time?
Yes. You can have up to 15 items requested on your library card at any one time.If you have a temporary library card, you may only request 2 items online until you pick up your permanent card.
View ArticleWhat happens if I'm unable to pick-up materials set aside for me? (Unclaimed...
Your account will be charged for each item that is not picked up by you. For more information, please see the policy on Placing Requests for Items.
View ArticleWhat should I do if I don't want a book that is being held for me?
Please contact your library and tell them you no longer need the item. This will allow the next person on the request list to get the title sooner.
View ArticleI'm going out of town. Can I tell the library not to hold items for me...
You can suspend any pending hold requests until the date you return. This means that until that date, your name will advance on the waiting list, but if the item becomes available while your request is...
View ArticleWhat if the library doesn't own a book that I need?
If the item is new (has been published in the last 6 months or year), you may suggest it for purchase. If the book is not new, you may place an interlibrary loan request for it. This service, usually...
View ArticleCan I suggest a book or other item for the library's collection?
Yes. While we can't guarantee that we will purchase it, your suggestion will be considered. Library staff evaluate suggestions by reading reviews, considering its subject content and price, as well as...
View ArticleWhy can’t I see where I am in the list (queue) for holds?
Your position in the hold queue doesn’t display on your account because the information is misleading, and always has been. Cumberland County Library System gives first priority on holds to customers...
View ArticleHow do I borrow an item that is checked out to someone else?
If an item isn't available, you can request that it be held for you through the online catalog. You can also request it by contacting your library. You will be notified by email or phone when the item...
View ArticleCan materials from another Cumberland County library be sent to my local...
If you need something that is at another Cumberland County library, you can request that it be held for you through the online catalog. You can also request it by contacting your library. When it's...
View ArticleIs there a limit on how many items I can request online at one time?
Yes. You can have up to 15 items requested on your library card at any one time.If you have a temporary library card, you may only request 2 items online until you pick up your permanent card.
View ArticleWhat happens if I'm unable to pick-up materials set aside for me? (Unclaimed...
Your account will be charged for each item that is not picked up by you. For more information, please see the policy on Placing Requests for Items.
View ArticleWhat should I do if I don't want a book that is being held for me?
Please contact your library and tell them you no longer need the item. This will allow the next person on the request list to get the title sooner.
View ArticleI'm going out of town. Can I tell the library not to hold items for me...
You can suspend any pending hold requests until the date you return. This means that until that date, your name will advance on the waiting list, but if the item becomes available while your request is...
View ArticleWhat if the library doesn't own a book that I need?
If the item is new (has been published in the last 6 months or year), you may suggest it for purchase. If the book is not new, you may place an interlibrary loan request for it. This service, usually...
View ArticleCan I suggest a book or other item for the library's collection?
Yes. While we can't guarantee that we will purchase it, your suggestion will be considered. Library staff evaluate suggestions by reading reviews, considering its subject content and price, as well as...
View ArticleWhy can’t I see where I am in the list (queue) for holds?
Your position in the hold queue doesn’t display on your account because the information is misleading, and always has been. Cumberland County Library System gives first priority on holds to customers...
View ArticleHow do I borrow an item that is checked out to someone else?
If an item isn't available, you can request that it be held for you through the online catalog. You can also request it by contacting your library. You will be notified by email or phone when the item...
View ArticleCan materials from another Cumberland County library be sent to my local...
If you need something that is at another Cumberland County library, you can request that it be held for you through the online catalog. You can also request it by contacting your library. When it's...
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